Selina has a 100% customer satisfaction policy and been running her business for over ten years, so please feel free to shop with confidence!
Please read over the information below so you know what to expect when ordering, but also know there are real people that will do whatever is needed to make sure you are completely happy with your ordering experience.
Due to Selina's many other responsibilities as a full time artist, author, designer, publisher, manager, and mother, she has chosen to reduce the amount of hands-on manufacturing she does, in order to free up time for new paintings and creations.
The products in this store are created by select print-on-demand companies who she outsources production to, located in the USA and Europe.
All products are created with care on demand after the order has been placed, a process that generally takes 3-5 days.
Orders will be sent from the closest fulfillment centre to you, to reduce shipping cost and time, so delivery time varies greatly depending on the products ordered, their place of origin, and where they are going.
If you are ordering more than one product it is likely you will receive your items in separate packages.
If your order is eligible for a tracking number, you will receive this number in your delivery confirmation email when your order is shipped.
You can view prices in the store and shopping basket in your chosen currency using the drop down menu at the top of the page.
The currency will change to AUD (Australian Dollars) at checkout.
All orders for Australian customers will include GST. Because we have many international customers, GST will only show up after you have confirmed your billing address as Australian during checkout.
If there is something about your order that you are unhappy with, please contact Selina directly at email@example.com and she’ll do whatever she can to make it right.
Orders may attract import taxes or duties depending on each different country's laws. A great place to check what you might be charged is The Online Duty Calculator. Any import taxes and charges are the responsibility of the customer. Parcels always include accurate customs form declarations, as it is a legal offense to give fraudulent details on customs forms (e.g. to misrepresent the value of the parcel in order to avoid import charges).
If you desire products shipped direct from the artist (shipping cost warning- she is in Australia!), you can find a small range of exclusive items, books, original paintings, and signed prints available at www.selinafenech.com
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Throughout this website we aim to provide a good representation of our product, however, product designs may differ slightly in colour or design from the website images.